• Collections Analyst

    Regular Full-Time
    Posted Date
    3 weeks ago(3 weeks ago)
  • Overview

    In 1897 C.C. Filson began outfitting prospectors headed for the Gold Rush with tools and apparel strong enough for the toughest spots on earth. More than 100 years later, Filson remains committed to providing pioneers of all fields around the world with unfailing goods made from the highest quality materials available.

    Filson recognizes that it takes a world-class team to make a world-class product. As we build on the Filson legacy of American craftsmanship, we are looking for individuals who share our dedication to innovation, excellence, and superior customer service.


    Collections Analyst


    The Collections Analyst will report to the Controller and manage delinquency and debt collection. They will develop and improve processes and procedures to advance the accounts receivable function at Filson and will partner cross-functionally to communicate these policies and develop relationships with key stakeholders. Lastly, they will help develop and track metrics and actively work to improve those metrics over time.

    While the ideal candidate should possess a courteous and professional demeanor with customers, they will also need to remain assertive and confident. The candidate should be organized, flexible, analytical and resilient when trying to resolve collection matters. 



    • Manage multiple accounts for delinquency and debt collection efforts
    • Communicate with vendors about outstanding obligations
    • Send out past due notices for delinquent accounts or for missed payments
    • Investigate and resolve complaints regarding incorrect debt collection attempts
    • Report address changes and maintain files regarding debtors for correct and current contact information
    • Compile reports on delinquent accounts and report missed payments to management
    • Serve as backup to Credit Analyst functions as needed
    • All other duties as assigned



    • 3 years industry experience in similar role
    • Bachelor degree in Accounting or related field preferred
    • Knowledge of Dynamics AX a plus
    • Financial statement analysis a plus
    • Excellent written and oral communication skills
    • Ability to respond tactfully to sensitive inquiries or complaints and maintain confidentiality of sensitive information.
    • Strong negotiating and organization skills.
    • Proficiency with Microsoft Office Outlook and Word.
    • Advanced Excel Skills to include knowledge of lookups & pivot tables.
    • Ability to take initiative and prioritize tasks; good time-management, organizational, problem-prevention and problem-solving skills.
    • Ability to work accurately with close attention to detail.
    • Willingness to adapt to changing business needs and deadlines.
    • Ability to study and apply new information, to think and act innovatively and creatively.



    The physical demands described here are representative of those that must be met of any employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform those essential functions.
    While performing the duties of this job, the employee is required to:

    • Able to sit and work at desk and operate a computer for several hours at a time.
    • Regularly sit and stand
    • Use hands, fingers, and arms to use computers and other office equipment
    • Use hands, fingers, and arms to lift, squeeze, pinch, grab products/items/supplies
    • Reach up, across, or down to retrieve products and supplies
    • Occasionally required to move or lift up to 20 pounds


    Filson is an equal opportunity employer.  We believe that every employee has the right to work in surroundings which are free from all forms of unlawful discrimination.  It is our policy that all decisions involving any aspect of the employment relationship will be made without regard to race, color, sex, religion, age, national origin, marital status, sexual orientation, gender identity, the presence of any sensory, mental, or physical disability, veteran and military status, genetic information, political ideology or any other status or characteristic protected by local, state or federal law.  Discrimina­tion and/or harassment based on any of those factors are totally incon­sistent with our philosophy of doing business and will not be tolerated.

    With regard to applicants or employees with disabilities, the company offers what the law refers to as "reasonable accommodation" to enable a person to perform his or her job.





    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Need help finding the right job?

    We can recommend jobs specifically for you! Click here to get started.