Filson

Receptionist

US-WA-Seattle
2 weeks ago
ID
2017-1835
Type
Regular Full-Time
Seattle
Category
Human Resources
Company
Filson

Overview

In 1897 C.C. Filson began outfitting prospectors headed for the Gold Rush with tools and apparel strong enough for the toughest spots on earth. More than 100 years later, Filson remains committed to providing pioneers of all fields around the world with unfailing goods made from the highest quality materials available.

Filson recognizes that it takes a world-class team to make a world-class product. As we build on the Filson legacy of American craftsmanship, we are looking for individuals who share our dedication to innovation, excellence, and superior customer service.

 

The Receptionist is a key role in ensuring a welcoming atmosphere for our clients, employees and executives while also assisting with daily administrative tasks. This is an opportunity to utilize your exceptional customer service, strong organizational, multitasking and problem-solving skills while handling administrative tasks as assigned.

 

Provides general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, as well as additional clerical duties.

Responsibilities

Reception

  • Open and close lobby making sure it is clean and organized.  Ensure phone lines are open during office hours.
  • Greet all employees and visitors in a friendly, warm, professional and courteous manner.   
  • Welcome on-site visitors and determine the nature of their visit and announce them to the appropriate person.
  • Answer incoming telephone calls professionally and courteously. Determine caller’s need and transfer to appropriate person or department.  Difficult calls must be handled professionally and with tact.
  • Respond to special requests from corporate employees regarding special visitor instructions in a timely manner.

Office Support

  • Sort incoming mail for corporate office employees.
  • Prepare outgoing mail and packages using various courier services.
  • Stock and organize the copy and supply rooms.
  • Assist employees with catering deliveries.
  • Coordinate and assist when large groups come to visit and contacting escorts.
  • Assist departments with special projects and requests as needed.
  • Daily assessment of tasks and communicate progress of workload with supervisor.

Qualifications

 

Minimum Job Qualifications:                 

  • Excellent customer service skills and the ability to multi-task while exemplifying a professional, friendly and collaborative attitude in a busy and demanding corporate environment.   
  • Ability to write concise correspondence and effectively communicate verbally with all levels of management.
  • Talking in person and on the phone using a clear and audible speaking voice.
  • Excellent interpersonal skills and ability to interrelate with management and employees.
  • Ability to maintain a professional demeanor and appearance at all times.
  • Proficiency with Windows, Excel, Word and Outlook e-mail and calendar.
  • Strong time management and problem-solving skills with ability to take initiative to introduce new processes and ideas
  • Successful candidate must be able to follow through and complete tasks on schedule and able to work with minimum supervision or direction.
  • Create a teamwork environment by collaborating and communicating with Facilities and HR team members.

Education/Certification:               

  • High School Diploma or GED required
  • Some College preferred (but not required).

Experience:               

  • Minimum 3-year related reception, call center or administrative support experience.

Physical Requirements:

  • Able to sit and work at desk and operate a computer for several hours at a time
  • Able to lift 35 pounds

Filson is an equal opportunity employer. We believe that every employee has the right to work in surroundings which are free from all forms of unlawful discrimination. It is our policy that all decisions involving any aspect of the employment relationship will be made without regard to race, color, sex, religion, age, national origin, marital status, sexual orientation, gender identity, the presence of any sensory, mental, or physical disability, veteran and military status, genetic information, political ideology or any other status or characteristic protected by local, state or federal law. Discrimina¬tion and/or harassment based on any of those factors are totally incon¬sistent with our philosophy of doing business and will not be tolerated.

With regard to applicants or employees with disabilities, the company offers what the law refers to as "reasonable accommodation" to enable a person to perform his or her job.

 

#LI-BV1

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.